Shipping Policy
Shipping Policy
At Milara New York, we aim to provide customers with a clear and dependable delivery process. The information below explains where we ship, how orders are processed, and what customers can expect regarding shipping timelines.
1. Shipping Availability
At this time, Milara New York delivers within the United States.
Orders placed from outside the United States may not be eligible for processing.
2. Delivery Address
Orders are shipped to the delivery address entered during checkout.
Customers are responsible for ensuring that all shipping information is accurate and complete. Incorrect or incomplete details may result in delays or returned shipments.
3. Order Processing
After an order has been placed, it will be processed within 1–3 business days.
Business days are Monday through Friday, excluding public holidays.
Orders placed during weekends or holidays will be processed on the next working day.
Order Cut-Off Time
Orders placed before 6:00 PM (EST) Monday–Friday may be processed the same day.
Orders placed after this time or during weekends will be processed on the next business day.
4. Shipping Duration
Once your order has been processed and shipped, the estimated delivery time is:
8–12 business days (Monday–Friday)
Delivery times may vary due to:
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High seasonal demand
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Logistics or carrier delays
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Customs processing
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Public holidays
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Promotional periods or sales
5. Total Delivery Time
The total delivery time consists of:
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Processing: 1–3 business days
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Shipping: 8–12 business days
➡️ Estimated total: 9–15 business days
These are estimates and may vary depending on external factors.
6. Shipping Costs
All orders include free shipping.
No additional shipping or handling fees are charged.
7. Secure Payment Methods
We accept secure payment methods including:
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Visa
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Mastercard
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Apple Pay
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Google Pay
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Shop Pay
All transactions are protected via SSL encryption.
8. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link.
Please note:
Tracking updates may take 3–8 business days to appear after dispatch.
9. Failed Deliveries or Incorrect Address
If a package cannot be delivered due to incorrect address details:
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The shipment may be returned
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Our support team will contact you
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We will arrange redelivery or another solution
Always double-check your address before ordering.
10. Delivery Confirmation
Once a package is marked as delivered by the carrier, the order is considered completed.
If you cannot locate your package, contact us and we will assist with an investigation.
11. Customer Support
For questions about your order:
Response time: 12–24 hours
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: 10:00 AM – 5:00 PM
12. Company Information
Shop Name: Milara New York
Company Name: Noach Allround Service
Business Address:
Holtlant 17
2353GD Leiderdorp
Netherlands
Phone: +31 6 40138509
Email: info@milaranewyork.com